Privacy Policy

Lead Sourcing Group – LSG’s “Site” is an electronic commerce platform mainly used by online business entities to facilitate electronic commerce. The use of these services typically does not involve the collection of personal information from individuals. Lead Sourcing Group acknowledges the importance of privacy and the significance of maintaining the confidentiality of personal data. This Privacy Policy applies to all the services and products offered by us and outlines how we may collect, use, and disclose information about users of the Sites.

You may access our products and services using mobile devices, mobile-optimized websites, or mobile applications. This Privacy Policy also applies to such use of our services and products.
All terms not defined in this document have the meanings ascribed to them in the Terms and Conditions of Use Agreement between you and Lead Sourcing Group, which you agree to accept by accessing this website.

A. COLLECTION OF INFORMATION
1. Your privacy is of utmost importance to us, and we take measures to ensure that we do not collect more information from you than is necessary for us to provide our services and protect your account.
2. Information, including but not limited to, user name, address, phone number, fax number, email address, gender, date and/or year of birth, and user preferences (“Registration Information”), may be collected during user registration on the Sites.
3. We retain and record details of users’ activities on the Websites, including, but not limited to, product categories and specifications, charges, shipment details, and any trade dispute records (“Activities Information”) that may arise during sale and purchase transactions on the Sites.
4. From time to time, we may collect information about our users and potential users during industry events, trade shows, and other functions. This information may include, but is not limited to, user name, address, phone number, fax number, and email address (“Event Information”).
5. We retain and record data of users’ buying and browsing activities on our platform, including but not limited to IP addresses, browsing patterns, and buyer behavioral patterns. Additionally, we collect statistical information about the Sites and visitors to the Websites, including, but not limited to, IP addresses, operating systems, browser software, software and hardware attributes, unique visitors, and the number of sessions, pages viewed (collectively “Browsing Information”).
6. Account Information, Registration Details, Activities Information, Browsing Information, and Event Information typically pertain to online business entities and are collectively referred to as business data (“Business Data”). Insofar as they contain personally identifiable information of living individuals, such information is collectively referred to as personal data (“Personal Data”).
7. Users are required to provide certain categories of Personal Data and Business Data (as specified at the time of collection). Failure to provide mandatory Personal Data and/or Business Data may result in the inability to complete the registration process or provide users with our services or products.

B. USE OF PERSONAL DATA
When you provide Personal Data to us, you are presumed to have authorized us to collect and use that Personal Data for the following purposes:
1. Verifying your identity.
2. Validating your eligibility to register as a subscriber of the Sites.
3. Processing your request as a user, providing you with a log-in ID for the Sites, and managing and maintaining your registration.
4. Providing customer support and addressing your queries, suggestions, disputes, or claims.
5. Facilitating communication between sellers and buyers on the Websites and processing your transactions on the Sites.
6. Conducting research and statistical analysis to improve the layout and content of the Sites, enhance our services, and for promotional and marketing purposes.
7. With your consent, using Marketing Data (including name, phone number, residential address, email address, fax number, and other data) to provide notices, surveys, product or service alerts, communications, and other marketing materials related to services or products offered by us on the Websites.
8. If you voluntarily submit details for publication on the Sites using the publishing tools, you are deemed to have consented to the publication of such information on the Websites (“Voluntary Information”).
9. Making disclosures as required for the above purposes or as needed by law, regulations, guidelines, or in respect of any potential claims, investigations, or against us.

C. DISCLOSURE OF PERSONAL DATA
1. You agree that we may disclose and transfer your Personal Data to Service Providers engaged by us to assist in providing our services. These Service Providers are committed to confidentiality and are authorized to use your Personal Data solely for the purposes specified in B.1 to B.9 above, but not for their own purposes.
2. You acknowledge that we may transfer and disclose your Personal Data to affiliated companies or their designated Service Providers of Lead Sourcing Group for the purposes specified in B.1 to B.9 above.
3. When necessary, we may transfer and disclose your Personal Data to our legal advisors, insurers, law enforcement agencies, regulatory and government bodies, and other organizations for the purposes specified in B.9 above.
4. Personal Data provided by you may be retained by us and accessible to our staff, Service Providers, and other third parties mentioned in C.2 and C.3 above for the purposes explained in B.1 to B.9 above.
5. All Voluntary Information is made publicly available on the Websites and is accessible by any online user. Any Voluntary Information you submit becomes public information, and you relinquish any proprietary rights in such information.

D. RIGHT TO ACCESS/CORRECT PERSONAL DATA
Under applicable laws and regulations, you have the right to access personal data held by us and request correction of the information. If you have any questions regarding this Privacy Policy or would like to correct or access your Personal Data, you can send your request in writing to the following address: legal@leadsourcinggroup.com.

E. RETENTION & DATA DELETION
All users may request deletion of their respective profiles (user data) on the Lead Sourcing Group website by sending a formal request to privacy@leadsourcinggroup.com. Requests are reviewed and verified for authentication before data deletion. We will use commercially reasonable efforts to honor deletion requests, but we cannot guarantee deletion within a specific time frame or recovery of deleted user data.

F. COOKIES
We use “cookies” to store specific information about you and track your visit to the Websites. Cookies enhance user recognition on websites, and it is a common practice to improve user experience.
A “cookie” is a small piece of data sent to your browser and stored on your computer’s hard drive. Cookies may be sent to your computer’s hard drive as long as you access the Websites using a computer. Unless you delete or disable cookies, our servers will be notified of your visit to the Websites, allowing us to understand your visit and usage patterns.
We use cookies to:
• Identify you and allow access to your Account Information or Registration Information without the need to re-enter it.
• Collect statistical information about user consumption.
• Analyze browsing patterns and target advertisements based on user interests.
• Assist our partners in monitoring user visits to the Websites and processing orders.
• Track participation and progress in promotions.
• You can control if and how a cookie will be accepted by configuring the browser installed on the computer you are using to access the Sites. You may choose to accept all cookies, be alerted when a cookie is sent, or decline all cookies. If you decline all cookies, you may need to re-enter details on the Sites more frequently, and certain features of the Websites may be inaccessible.

G. MINORS
• The Sites and their content are not targeted to minors (those under the age of 18), and we do not intend to offer our services or products to minors. We have no reliable way of distinguishing the age of individuals accessing our Website. If a minor has provided us with personal data without guardian or parental consent, the guardian or parent should contact our Legal Department at the address provided in paragraph D above to remove the information.

H. SECURITY MEASURES
• We implement commercially reasonable security measures to prevent unauthorized access to the Sites, maintain data accuracy, and ensure the appropriate use of the data we hold.
• For registered users of the Sites, your Account Information and Subscription Information (if any) can be viewed and edited through your account, which is protected by a password. We recommend not disclosing your password to others. Our staff will not ask you for your password in an unsolicited call or email. If you share a computer with others, do not choose to save your log-in details on that shared computer. Always sign out of your account and close your browser window after completing your session.
• No data transmission over the internet or any wireless network can be guaranteed to be entirely secure. While we strive to protect the data we hold, we cannot assure the security of the data you transmit to us, and you do so at your own risk.

I. CHANGES TO THIS PRIVACY POLICY
Any changes to this Privacy Policy will be communicated by placing a revised and amended Privacy Policy on the Sites. The latest Privacy Policy will be effective immediately upon posting on the Sites. You agree that any information we hold about you (as described in this Privacy Policy and depending on whether collected before or after the new Privacy Policy became effective) will be governed by the latest version of the Privacy Policy.

J. YOUR FEEDBACK
We welcome your feedback on our Privacy Policy and any comments on the services we provide. You can send your reviews and opinions by mail to: legal@leadsourcinggroup.com.